A person in a wheelchair along a wooden boardwalk through a lush forest area, with metal railings on both sides. The pathway is surrounded by green foliage and rocks.

Accessible experiences

Everyone is welcome at Scenic World. Whether you want to immerse yourself in the lush rainforest, ride on a cable car between cliff tops or up close to the sandstone escarpment, or all of the above, there are plenty of ways to have a fun, accessible experience when you visit.

HAVE A WHEELCHAIR OR MOBILITY AID?

You can:
  • Ride the Southern Hemisphere's steepest cable car (the Scenic Cableway). Travel in and out of the Jamison Valley and rainforest, and alongside the sandstone escarpment.
  • Immerse yourself in the rainforest along a wheel-chair accessible boardwalk (the Scenic Walkway). One way is 500 m. Our longer boardwalks are not wheelchair accessible due to instances of steep slopes and multiple, narrow stairs.
  • Travel between the clifftops on the Scenic Skyway, 270m above the rainforest and view the Three Sisters, Katoomba Falls and Orphan Rock.

Please note:

It is standard practice that all guests are required to exit the rides at each station every trip.
Please contact us if this is a concern for your experience.

The Scenic Railway has specific accessibility requirements - see below.

The rainforest part of Dinosaur Valley (in the valley) is not wheelchair accessible. There still are roaring dinosaurs to discover around the main building.

A woman stands on a lookout deck overlooking a valley and with a baby in a pram beside her. A man and a child wearing a sunhat and holding a toy sit nearby, enjoying the scenic view under a cloudy blue sky. the man is in a wheelchair
An elderly woman with grey hair smiles while using a walker. She is wearing a beige blouse and looking to her side. The background is filled with lush green trees.

HELPFUL INFORMATION

  • Accessible carparking spots are out the front of the main building and in the bus park.
  • Enter via the main entrance - there are automatic doors and a ramp to the ticket box.
  • A lift is available on all levels of the main building.
  • We have several dedicated accessible toilets.
  • The cafe and restaurant are accessible via the lift.
  • We accept companion cards. Entry is free for a registered caregiver accompanying a guest with accessibility needs.
  • We welcome guide, hearing and assistance dogs.
A family enjoys the view from within a cable car with large windows. A woman stands beside a man in a wheelchair, both smiling. The woman holds a baby, and sunlight streams through the window, creating a warm, bright atmosphere. Trees are visible outside.

Got questions?

  • Contact us before your visit to discuss your individual needs - we want to make sure you have a fun, accessible experience when you visit.
  • See here for more information about planning your visit, for example about bringing a pram.

Can I bring a service dog?

  • Yes! We welcome all guide, hearing and assistance dogs.
  • Service dogs can ride on the Skyway and Cableway.
  • They can accompany you in the rainforest along the boardwalk.
  • All service dogs must wear their harness and leash at all times and cannot be carried.
  • Handlers may be asked for proof of Assistance Dogs training.
A person wearing a hat and sunglasses walks down two steps in a brightly lit cable car with glass walls. They are holding a leash attached to a service dog. Yellow railings and warning signs are visible.
A red railway filled with passengers ascends through lush green foliage and ferns on a steep track. The dense greenery surrounds the track, creating a natural tunnel effect.

Can I ride the Railway?

The Scenic Railway travels at a 52° incline and bears low to moderate demand on the body for the duration of the ride (around three minutes). 

For safety reasons, to be able to ride the Railway you must:

  • Maintain your position by bracing with your legs or arms and repositioning throughout the ride to maintain an upright position.
  • Be able to embark and disembark the Railway (via 22 ascending and descending stairs) independently or with minimal assistance from a member of your party. Our team cannot assist with lifting or moving guests

Please note:

Where assistance is required, the carer must remain with the assisted passenger for the duration of the ride.

Wheelchairs and mobility aids (except for walking sticks) are not permitted on the Railway.