We are open every day of the year - yes, even Christmas Day and over Easter. Our opening hours vary depending on the time of the week and year. Always check session times and opening hours before you book your ticket.

Outside of school and public holidays:

Monday-Friday: 10am - 4pm

Weekend: 9am - 5pm

During NSW school and public holidays:

Everyday: 9am - 5pm

Scenic World is an all-weather attraction. Our rides still operate in the rain. The Railway, Skyway and Cableway cabins are enclosed to provide shelter. Rain ponchos and umbrellas are available for purchase onsite.

We recommend allowing between two and three hours to explore all of Scenic World. This includes riding all three rides (the Scenic Railway, Skyway and Cableway), and walking along the rainforest boardwalks (the shortest board walk takes around 10 minutes for our most accessible walk, which is around 500 metres).

All rides take a few minutes and depart from all platforms around every 10 minutes.

Wait times will depend on whether you are visiting during our busier period (e.g. school holidays and weekends) or quieter times of the year (e.g. weekdays outside school holidays).

No, we are a cashless site. We accept most major credit cards and direct debit cards.

Yes!

You can take a pram or stroller on the Cableway, Skyway, and on some parts of the boardwalk in the rainforest (the Scenic Walkway).

No prams can go on the Railway - but small foldable strollers that easily fit on your lap can.

Pram access is limited on some parts of the rainforest boardwalk (the Scenic Walkway) because of steep gradients and multiple stairs.

You can also park your pram in our building while you explore.

Ask our team when you check-in about your options.

We have free parking for our guests in our multi-storey carpark. More information about getting to us is here.

No, we do not have an area for storing baggage.
Blue Mountains Bag Storage, a separate business to us in Katoomba, offers a baggage storage service.

We recommend booking online in advance to get the best prices and secure your spot. This includes for Annual Passholders.

During our peak periods like public and school holidays, bookings are often only available online (not at the ticket box).

Walk-up tickets (at the ticket box) are available when sessions are not sold out outside our peak periods like school and public holidays. Popular sessions often sell out in advance, and we recommend booking your spot before you get here to avoid disappointment.

Your session time is valid for 30 minutes to give you time to arrive and check-in at the ticket box. After you check-in you can stay (and leave) as much as you like before we close.

If you are running late, please contact us.

You can easily manage your own booking when you set up an account (either at the time of your booking or after). Click here for instructions.

Yes - you have a 30-minute window to arrive. This is especially important on busy days so we can make sure you have the best experience and time to enjoy the rides at your own pace.

Yes, you can! All Scenic World day passes give you unlimited rides and entry on the day before we close. Always check the website - or ask when you check in - about last rides and opening hours.

All our rides leave around every 10 minutes from whichever platform you are departing from.

We recommend planning between two and three hours to explore all of Scenic World. This includes riding all three rides (the Scenic Railway, Skyway and Cableway), and walking along the rainforest board walks (the shortest board walk takes around 10 minutes for our most accessible walk, which is around 500 metres).

All rides are roughly five-minute journeys. Rides depart from all platforms around every 10 minutes.

Waiting times for the rides at Scenic World vary depending on how busy it is. During quiet periods queues may be 0-10 minutes and during our busy periods wait times of 40-60 minutes can be expected. It is also a requirement that all guests exit the rides at each station, including in the valley and at Skyway East station, and then join the queue to board the ride again.

If you want to change rides in the valley, you will need to walk along a boardwalk. You can choose from any of our three interconnecting rainforest boardwalks in the valley - they take 10 minutes, 30 minutes or 50 minutes depending on which you do. They are an incredible way to experience the Jamison Valley.

The shortest route between the bottom platform of the Cableway and Railway is via the 10-minute boardwalk (10 minutes). It is suitable for guests with limited mobility including wheelchairs and prams.

For more information about accessibility at Scenic World click here.

Last ride times vary depending on factors such as the day of week, the time we close, and weather conditions. Ask about the last rides of the day when you check in.

No, all Scenic World passes include unlimited rides on all rides. This includes if you start your journey in the valley. Explore at your own pace and even leave and come back on the same day before close.

The Cableway and Skyway cable cars are wheelchair accessible. The shortest part of the rainforest boardwalk (around 10 minutes) is also wheelchair accessible.

More information about accessibility is here.

You can take prams and strollers on the Cableway, Skyway, and some parts of the boardwalk in the rainforest (the Scenic Walkway).

No prams can go on the Railway - but small foldable strollers that easily fit on your lap can.

Pram access is limited on the boardwalks (the Scenic Walkway) in the rainforest because of steep gradients and multiple stairs.

We have pram parking in our main building.

Ask our team when you check-in about your pram options.

Yes, we do! We have a café (The Terrace Cafe) and restaurant (EATS270) which serve a variety of hot food and snacks, as well as a cold and hot drinks, including local beers and wines.

Save when you buy meal deal vouchers in advance - simply add the number of vouchers when you buy your ticket; and, then use the voucher in our restaurant to choose from the menu.

Yes, we do! We have Halal, gluten free, and vegan options at our café (The Terrace Cafe) and restaurant (EATS270).

You are welcome to eat food that you bring only at the picnic table in Skyway Park. (The tables in the restaurant and our cafe are reserved for guests who have purchased food onsite).

Simply follow the prompts to book a ticket at the time of your choice. At the check-out add your membership number. You can also book in at the ticket box, but we always recommend booking in advance to avoid disappointment.

If you plan to visit during the school holidays or on a public holiday, you will need to book a spot online - you will not be able to do this at the ticket box during these times.

You can easily manage your own booking when you set up an account (either at the time of your booking or after). Click here for instructions.