A blue cable car travels across a lush, forested canyon, suspended between two rocky cliffs. The blue sky and dense green offer a dramatic view of the natural landscape.

Helpful information

From last rides to how to change your booking, here are frequently asked questions to help plan and make the most out of your visit.

Before you get here

When are you open?

We are open every day of the year - yes, even Christmas Day and over Easter.

Our hours change through the year and can shift with the weather and special events, so the opening hours shown at the top of the page are always the most accurate for the day you're visiting.

As a general guide:

Weekdays: 10am to 4pm

Weekends, NSW school holidays and public holidays: 9am to 5pm

Occasionally during our busiest periods we open as early as 8:45am and close as late as 6pm.

Check session times and opening hours before you book your ticket, and contact us with any questions.

What time does everything close?

Our hours change through the year and can shift with the weather and special events, so the opening hours shown at the top of the page are always the most accurate for the day you're visiting.

As a general guide:

Weekdays: we close at 4pm

Weekends, NSW school holidays and public holidays: we close at 5pm

Occasionally during our busiest periods we close as late as 6pm.

Check session times and opening hours before you book your ticket and contact us with any questions.

Last rides:

All last rides usually leave the top station 20 minutes before closing time. They depart from the valley 10 minutes before closing.

To make sure everyone gets back to the top (the main building), we start progressively closing the longer boardwalks (the 50-minute then 30-minute boardwalks) one hour before closing time.

The 10-minute boardwalk - between the Railway and Cableway - remains open for guests to enjoy right up until the last rides leave the valley.

The restaurant closing time varies so please check on site before you head to the valley if you plan to eat there.

The café closes the same time as the whole site, so you have time to grab a last coffee or treat for the road as you are leaving.

Please note the above is guidance for planning your day and may be subject change. Please check with a team member on site on the day to confirm.

What happens if it rains?

Scenic World is an all-weather attraction. Our rides still operate in the rain. The Railway, Skyway and Cableway cabins are enclosed to provide shelter. Rain ponchos and umbrellas are available for purchase onsite. During extremely high rain fall events, we may close one or more of the walkways and/or the Scenic Railway to maintain our safety standards.

How much time will it take?

We recommend allowing between two and three hours to explore all of Scenic World. This includes riding all three rides (the Scenic Railway, Skyway and Cableway), and walking along the rainforest boardwalks (the shortest board walk takes around 10 minutes for our most accessible walk, which is around 500 metres).

All rides take a few minutes and depart from all platforms around every 10 minutes.

Waiting times for the rides at Scenic World vary depending on how busy it is. During quiet periods queues may be 0-10 minutes and during our busy periods wait times of 40-60 minutes can be expected. It is also a requirement that all guests exit the rides at each station, including in the valley and at Skyway East station, and then join the queue to board the ride again.

Do you accept cash?

No, we are a cashless site. We accept most major credit cards and direct debit cards.

Can I bring a pram?

Yes!

You can take a pram or stroller on the Cableway, Skyway, and on some parts of the boardwalk in the rainforest (the Scenic Walkway).

No prams can go on the Railway - but small foldable strollers that easily fit on your lap can.

Pram access is limited on some parts of the rainforest boardwalk (the Scenic Walkway) because of steep gradients and multiple stairs.

You can also park your pram in our building while you explore.

Ask our team when you check-in about your options.

Where can I park?

We have free parking for our guests in our multi-storey carpark. More information about getting to us is here. Maximum clearance is 2m for the multi-storey parking.

Can I store my luggage?

No, we do not have an area for storing baggage.
Blue Mountains Bag Storage, a separate business to us in Katoomba, offers a baggage storage service.

What can I do before or after my visit?

Whether you want to soak up the views and rainforest smells, enjoy local food, art and shopping, or both, there’s plenty to explore before and after your Scenic World experience. We've compiled our top ten things to do to make the most of your visit to Scenic World and the Blue Mountains here.

Tickets & bookings

Do I need to book a ticket before I arrive?

We recommend booking online in advance to get the best prices and secure your spot. This includes for Annual Passholders.

During our peak periods like public and school holidays, bookings are often only available online (not at the ticket box).

Walk-up tickets (at the ticket box) are available when sessions are not sold out outside our peak periods like school and public holidays. Popular sessions often sell out in advance, and we recommend booking your spot before you get here to avoid disappointment.

Your session time is valid for 30 minutes to give you time to arrive and check-in at the ticket box. After you check-in you can stay (and leave) as much as you like before we close.

If you are running late, please contact us.

How do I change my booking?

You can easily manage your own booking when you set up an account (either at the time of your booking or after). Click here for instructions.

Do I have to arrive at my session time?

Yes - you have a 30-minute window to arrive. This is especially important on busy days so we can make sure you have the best experience and time to enjoy the rides at your own pace.

Can I leave and re-enter on the same day?

Yes, you can! All Scenic World day passes give you unlimited rides and entry on the day before we close. Always check the website - or ask when you check in - about last rides and opening hours.

Rides & Boardwalks

How often do the rides depart?

All our rides leave around every 10 minutes from whichever platform you are departing from.

We recommend planning between two and three hours to explore all of Scenic World. This includes riding all three rides (the Scenic Railway, Skyway and Cableway), and walking along the rainforest board walks (the shortest board walk takes around 10 minutes for our most accessible walk, which is around 500 metres).

All rides are roughly five-minute journeys. Rides depart from all platforms around every 10 minutes.

Please note that last rides usually leave the top station 20 minutes before closing time.

Will I need to line up for rides?

Waiting times for the rides at Scenic World vary depending on how busy it is. During quiet periods queues may be 0-10 minutes and during our busy periods wait times of 40-60 minutes can be expected. It is also a requirement that all guests exit the rides at each station, including in the valley and at Skyway East station, and then join the queue to board the ride again.

Do I have to walk along the rainforest boardwalks?

If you want to change rides in the valley, you will need to walk along a boardwalk. You can choose from any of our three interconnecting rainforest boardwalks in the valley - they take 10 minutes, 30 minutes or 50 minutes depending on which you do. They are an incredible way to experience the Jamison Valley.

The shortest route between the bottom platform of the Cableway and Railway is via the 10-minute boardwalk (10 minutes). It is suitable for guests with limited mobility including wheelchairs and prams. (Please note - to go on the Railway involves going up and down some stairs).

For more information about accessibility at Scenic World click here.

What time are the last rides?

Last rides usually leave the top station 20 minutes before closing time. They depart from the valley 10 minutes before closing.

This can vary depending on factors such as the day of week, the time we close, and weather conditions. Our team will also let you know the last rides of the day when you check in.

Our hours change through the year and can shift with the weather and special events, so the opening hours shown at the top of the page are always the most accurate for the day you're visiting.

As a general guide:

Weekdays: we close at 4pm

Weekends, NSW school holidays and public holidays: we close at 5pm

Occasionally during our busiest periods we close as late as 6pm.

Check session times and opening hours before you book your ticket and contact us with any questions

Can I get a one-way ticket?

No, all Scenic World passes include unlimited rides on all rides. This includes if you start your journey in the valley. Explore at your own pace and even leave and come back on the same day before close.

Are your rides wheelchair accessible?

The Cableway and Skyway cable cars are wheelchair accessible. The shortest part of the rainforest boardwalk (around 10 minutes) is also wheelchair accessible.

More information about accessibility is here.

Can I take a pram on the rides?

You can take prams and strollers on the Cableway, Skyway, and some parts of the boardwalk in the rainforest (the Scenic Walkway).

No prams can go on the Railway - but small foldable strollers that easily fit on your lap can.

Pram access is limited on the boardwalks (the Scenic Walkway) in the rainforest because of steep gradients and multiple stairs.

We have pram parking in our main building.

Ask our team when you check-in about your pram options.

Food & drinks

Do you sell food and drinks?

Yes, we do! We have a café (The Terrace Cafe) and restaurant (EATS270) which serve a variety of hot food and snacks, as well as a cold and hot drinks, including local beers and wines.

Save when you buy meal deal vouchers in advance - simply add the number of vouchers when you buy your ticket; and, then use the voucher in our restaurant to choose from the menu.

See more information and the menus for our restaurant and cafe here

Do you cater for dietary requirements?

Yes, we do! We have Halal, gluten free, and vegan options at our café (The Terrace Cafe) and restaurant (EATS270).

You are welcome to eat food that you bring only at the picnic table in Skyway Park. (The tables in the restaurant and our cafe are reserved for guests who have purchased food onsite).

ANNUAL PASSHOLDERS

How do I secure a session time?

Simply follow the prompts to book a ticket at the time of your choice. At the check-out add your membership number. You can also book in at the ticket box, but we always recommend booking in advance to avoid disappointment.

If you plan to visit during the school holidays or on a public holiday, you will need to book a spot online - you will not be able to do this at the ticket box during these times.

How do I change my session time?

You can easily manage your own booking when you set up an account (either at the time of your booking or after). Click here for instructions.

Want more fun?

A group of people stands on a wooden platform in a lush, green forest. A man in a red shirt gestures upwards, explaining something about the surrounding trees. Other group members include adults and children, all attentively listening.
The Buunyal Tour
  • bulletBook a 150-minute interactive tour with an Indigenous guide and learn about Gundungurra Country.

  • bulletHear traditional Indigenous stories and understand the natural wonders of the Blue Mountains in a whole new way.
Family waving on the Scenic Skyway
Gift Cards
  • bulletCreate memories, not landfill with experiences that are just as unique as the World Heritage-listed Blue Mountains.
  • bulletChoose a gift card for any amount between $20 and $300. Remember kids under 3 go free!